Our Staff

At Halwell, we have a GREAT group of people that work together to serve your needs! They are experienced and professional, and you can count on them to listen to you, and answer your questions.

President & CEO

Marg Torrance, B.A., CIP

Executive Team

Maria Scott, CPA, CGA

Stephen Matusiak

Tom Seaman, CIP

Reception

Karen Duffield

Marketing and Communications

Elisabeth Axiak

Business Development

Jason Cox

Data Analytics

Tamrah Brown

Human Resources

Kuusta Laird Barry

Underwriting Department

Tracy Brown, CIP
Kathy Cass, CIP
Jordon Caldwell
Sherrie Goll, CIP
Patti Henderson
Jennifer Holman, CIP
Ashley Hopkins
Mary Catherine Lago
Sherry McIntyre, CIP
Kelly McLeod, CIP
Jane McNichol, FCIP, CRM
Eric Nagy, CIP, CRM
Janice Passarelli
Tiia Planert

Claims Department

Teri-Lynn Oakley
Dale Stuart, ACIP
Jan Tatarski, CIP
Danielle Tourond
Jessa De Castro

Loss Prevention

Jeff Muysson

Accounting and Billing

Kelly Farfaras, CPA
Sharon Leitch
Sharon Marostega
Sarah Agley


Our Executive Team

From Left to Right: Tom Seaman, VP Operations; Maria Scott, VP Finance; Marg Torrance, President & CEO; Stephen Matusiak, VP Business Innovation.

Message from the President & CEO

I am pleased to provide my report on the operations and organizational successes of Halwell Mutual Insurance Company for the financial year ending December 31, 2018.  I continue to consider it a privilege to serve you – our policyholders – alongside our Board of Directors, brokers, and the Halwell Team. 

2018 was another challenging and yet rewarding year for Halwell. We saw tremendous support from our broker partners, increasing our Gross Premiums Written by almost two and half million dollars, or 11.3% over 2017, ending up at a total Premium of $24.4 million dollars.  We saw growth in every line of business, with our commercial property leading the way.  Our Policies in Force continues to grow, with an increase in our retention of policies over the previous year – a great indication of the support and loyalty of our policyholders and brokers!

Throughout 2018 the company experienced an increase in claims frequency, while the severity decreased overall with fewer large losses than in 2017.  The increased claims frequency was caused by significant weather-related events, such as the February flood, an ice storm in April, and of course the largest catastrophic event in the company history, the windstorm on May 4th.  At the end of June, it did not look like we would be able to recover financially in 2018 from these events, however we experienced very strong performance in the last half of the year, resulting in a dramatic turnaround in our financial position by year end.  This is a real credit to the very dedicated and talented team that we have here at Halwell.  Our team members embraced the challenges, and together helped and supported many of our policyholders through these stressful times, seeing these events as an opportunity to serve and protect our members.

The team at Halwell continues to grow in numbers and professionally.  We are committed to fostering a positive work environment that encourages high performance, personal growth and wellness.  Most of our team are dedicated to continuing education and professional development, and we created new roles and promoted team members to further our ability to be “the best at protecting what’s important to our community.” 

Our Board, management and staff are all committed to supporting our local communities where we live and work.  In addition to supporting the new Groves Hospital in Fergus, Halwell made a substantial commitment to Habitat for Humanity of Wellington Dufferin Guelph for the “Cityview Village” project that will provide homes to more than 30 families.  We were a key sponsor of the “Ultimate Canadian Expedition Lottery” that helped to raise an additional  $70,000  for this life-changing project.  And our support does not stop at financial! Many of our team participated in “Build days” on the Cityview Village site, fund-raising events, and helped paint the new offices of Habitat WDG here in Guelph.

I would like to thank the members of the Board of Directors, for their support and commitment to our Strategic Plan.  We have much to look forward to in the coming years as this plan becomes reality! I also want to thank the team we have here at Halwell – a great group of dedicated, enthusiastic and talented people.  As we look forward to many successful years ahead, all of us at Halwell wish to express our sincere appreciation for your trust and loyalty to Halwell Mutual Insurance Company.  

Marg Torrance, B.A. CIP
President & CEO