Our Staff

At Halwell, we have a GREAT group of people that work together to serve your needs! They are experienced and professional, and you can count on them to listen to you, and answer your questions.

President & CEO

Marg Torrance, B.A., CIP

Executive Team

Maria Scott, CPA, CGA
Stephen Matusiak
Tom Seaman, CIP

Administration

Karen Duffield
Camryn Ferguson
Michelle Surlaya

Marketing and Communications

Elisabeth Mooney

Business Development

Jason Cox

Data Analytics

Tamrah Edwards

Human Resources

Kuusta Laird Barry
Obiageli Nwaoshai

Underwriting 

Jordon Caldwell
Andrea Fagan
Richard Gelbard
Patti Henderson
Jennifer Holman, CIP
Zachary Ji
Adam Johnston
Kelly McLeod, CIP
Eric Nagy, CIP, CRM
Janice Passarelli
Tiia Planert, CIP
Katie Witt

Claims

Ginette Hardy
Teri-Lynn Oakley
Dale Stuart, ACIP
Jan Tatarski, CIP
Danielle Tourond

Loss Prevention

Jeff Muysson

Accounting and Billing

Sarah Cooper
Tracy Brown, CIP
Kelly Farfaras, CPA
Sharon Leitch
Adrienne Leung

 

Strategic Initiatives

Tina Thomson
Sherry McIntyre, CIP


Our Executive Team

From Left to Right: Tom Seaman, VP Operations; Maria Scott, VP Finance; Marg Torrance, President & CEO; Stephen Matusiak, VP Business Innovation.

Message from the President & CEO

As much as it was hard to summarize 2020, it is even more difficult to do so for 2021. We can no longer refer to the year as “unprecedented” and yet we continued to face new challenges with the many ups and downs and twists and turns of the COVID-19 pandemic. Even though it has now been two years since we have all been together, our team here at Halwell continued to rise to the challenges and showed resilience and tenacity as we pursued our goals to deliver excellent service to our policyholders and brokers. I am incredibly proud of the Halwell team and their accomplishments over the course of 2021.

We are very pleased to report that for the 4th year in a row, we achieved an underwriting profit resulting in good growth of our Members’ Surplus. While our growth in Gross Written Premium did not meet our plan, we were still able to retain solid growth, particularly in our commercial and farm business. There is a lot of disruption in the P & C Marketplace with large consolidators on both brokerage and carrier sides being highly active in the M & A space, along with new digital entrants into the market. We continued to strengthen our distribution network in 2021 and we will continue this work into 2022.

The past two years have increased consumers appetites for digitization and electronic transactions, putting pressure on our own digital strategies to stay relevant to our policyholders and compete with insurers for our brokers’ business. Increasing risks with cyber security and climate change make effective management of our systems and products critical to our success.

I am proud of our continued support of our communities with donations to several organizations. This includes Habitat for Humanity, University of Guelph’s Ontario Agriculture College, Anishnabeg Outreach, Guelph Wish Fund for Children, The Legacy of Hope Foundation, and The Dhan Foundation. Our team members are engaged and active in making a  positive  impact on our organization and our communities, living our core values, and focused on achieving our key objectives in 2022 and beyond.

I would like to thank the members of the Halwell team, Board of Directors, and our broker partners for their ongoing support and commitment to Halwell’s success. I believe that we have strong strategies in place to continue to grow profitably and offer service excellence and value to our members. I would like to express my sincere appreciation for your trust and loyalty to Halwell Mutual.

Marg Torrance, B.A. CIP
President & CEO