Claims

No one wants to suffer a loss, but if it happens, here are some guidelines to follow:

In case of an emergency during normal business hours, please contact your insurance Broker directly for advice. 

If you can’t contact your broker right away to report the loss, in case of an emergency contact: 

Business Hours Guelph: 519-836-2860

After-hours emergency claims are available by calling:
1-877-313-2585

Information that you should have available for auto loss:

  • Names, addresses, telephone numbers, insurance companies and policy numbers of all parties involved.
  • Name, badge number and police force of investigating officer(s), if reported to police.
  • Names, addresses and telephone numbers of any witnesses.
  • If your vehicle is towed, the address and telephone number of the location.

Information that you should have available for property loss:

  • Address and telephone number where you can be contacted.
  • Details of the claim.
  • Your policy number.

Halwell Dumfries Mutual Insurance Company's 1st Annual General Meeting takes place March 26th, 2024